If you need routine maintenance items done in your apartment, please use the First Story Property Management Web Portal to schedule an appointment. If you have an emergency, please call (850) 727-0291 and follow the emergency prompts. Emergency service means any repair that needs to done immediately, including any kind of water leak: plumbing leak, roof leak, AC water leak, etc.
Any water leaking on an apartment floor should be considered an emergency situation. Please review the following procedures.
If you have a need for emergency maintenance service and you cannot get a prompt response, please leave a voice message at the property management office, then use this Brandt approved service providers list to find an appropriate service person. If an approved maintenance person cannot respond in a reasonable time, you should find any appropriate service person. Please leave messages (or portal messages) for the management company throughout the process. Please print the provider list and keep it handy.
All sinks and toilets have hot and cold water shut-off valves underneath the fixtures. The hot water heater has a ninety degree shut-off on top of the water tank. You should familiarize yourself with these shut-off valves prior to needing them in an emergency. To turn off valves, turn the handle counter-clockwise.
All Brandt apartments are equipped with a water sensor alarm to detect water leaks in the AC closet. If the alarm sounds, take immediate action to determine the source of the water and stop the leak, then call for apartment emergency services.
For air conditioning (AC) condensation leaks turn off the AC, clean up the water, and report the problem to the apartment emergency service.
For plumbing leaks, turn off the water tank supply by turning the yellow valve handle on the top of the hot water tank one quarter of a turn clockwise. The water tank valve should remain off until the leak is repaired.
The alarm can be silenced
by removed it from the damp area. Replace the detector after the
problem has been corrected.
Replace the detector after the problem has been corrected.
After silencing the alarm, always call apartment emergency services at (850) 727-0291
If you hear an alarm from a neighboring unit, attempt to notify the neighbor then call apartment emergency services.
For more information about Water Sensor Alarms ==>
For more information about Water Sensor Alarms ==> Click Here
If your apartment is equipped with a food waste disposer in the kitchen sink, it is important to flush the disposer daily by running the disposer while also running cold water through it for at least 30 seconds after all debris has been flushed out. Debris gets into the disposer through the sink drain, whether or not you intentionally disposal of waste. Failure to flush out the disposer will result in rotten kitchen odors, increased insects, and eventual rust out and leaking into the kitchen cabinet, potentially causing considerable damage. If your disposer becomes jammed, or makes a bad noise, please immediately initiate a service request.
Pest control is provided at at 1711 N. Meridian Road on the first Wednesday of each month starting at 8:30 am.
Please use care that the laundry room door is secured open to prevent a stranger from running into the laundry room and closing the door, trapping you inside. If it is not secure use caution and watch for strangers -- and immediately re-secure the door to the open position.
The laundry room is not a public facility but is primarily for the use of
apartment residents. Others may use the facility if is does not interfere with
apartment residents. All those using the facility are asked to follow the
The new coin drop system provides a method of extending the drying cycle time.
When the dryers are programmed for a 45 minute drying cycle for the vending
price of $1.75 because an average load of clothes needs about 45 minutes.
However, bulkier loads like with towels may require additional time. By
inserting additional quarters either at the beginning of the cycle, or at any
time before the end of the cycle, the cycle time will be extend by 15 minutes for each quarter. So, for 60
minutes of drying time, one could initially deposit $2.00. Or check the dryness
of the clothes after 40 minutes and, if needed, add another quarter to extend
the cycle at that time.
Please remove laundry from the machines promptly when the cycle is completed. Please do not leave the apartment building while your clothes are in the laundry room. Items left in machines longer than 30 minutes after completion will be held by management until claimed by the owner. Please wash only clothes and bed linens. Do not wash heavy items like rugs or overload the equipment.
All Brandt apartments have City of Tallahassee waste and recycle collection
(smart cart) services.
All information is available on the City's web site at www.talgov.com.
The City maintains a green recycle dumpster at the southwest corner of the
Lake Ella Park directly across Monroe Street from the Sonic Drive-in Restaurant.
All recycle including paper and cardboard boxes (broken down) may be deposited
into this large green dumpster. To access the area you must take 7th Avenue to
N. Monroe Street, right on N. Monroe, the first right onto S. Lake Ella
Drive, then immediately right into the park picnic area. The green recycle
dumpster is at the top of the hill.
For a Google Street View of the location ==> Click Here For a picture of the dumpster ==> Click Here.
Do not leave waste or recycle on the ground near or around the dumpster or the recycle containers. All waste and recycle must be inside the containers. The dumpster man comes in a big truck and does not get out. He will not put stuff into the dumpster. If anything is in the way, he cannot dump the dumpster. If you have something to give away, take it to a collection center, or put it near the road, but not around the dumpster or recycle containers.
Please break down cardboard boxes prior to discarding into the trash dumpster, or better yet, use the recycle dumpster at Lake Ella (see above).
See Solid Waste Red/Blue Week Calendar (PDF)
|1711 N Meridian Rd. Pickup Schedule|
|Garbage - Dumpster: Thursday morning early|
|Yard Waste: Friday (Red week) -- Put trash near phone pole across parking lot.|
|Recycling: Friday -- Use smart carts near mailboxes. -- 1711 Recycle Procedures|
|Bulk: Friday (Red week) -- Put items near phone pole across parking lot.|
418 N. Meridian St. Pickup Schedule
Garbage Service: Friday
Bulk: Thursday (Red)
Yard Waste: Thursday (Red)
2409 Atlas Rd. Pickup Schedule
Garbage Service: Tuesday
Bulk: Friday (Red)
Yard Waste: Friday (Red)
1408 Hendrix Rd. Pickup Schedule
Garbage Service: Monday
Bulk: Thursday (Blue)
Yard Waste: Thursday (Blue)